SDIPL places great emphasis on delivery of high quality products to its customers. Design and manufacturing facilities follow ISO 9001:2000 procedures. All products manufactured must pass stringent quality testing procedures, a standard inspection and testing plan is followed for all jobs.
Quality is a continuous process at SDIPL– where organization-wide action is taken to increase effectiveness and efficiency of the engineering process. This means that we continuously concentrate on improving our own performance to ensure that you -the client- benefit. Our aim is to meet your expectations every time. We take a proactive stance towards quality moving beyond Quality Control to provide Quality Assurance, so you can be confident that your requirements will be met with predictable quality – consistently. Our stringent process ensures that high quality standards are reflected as results in your business, guaranteeing your satisfaction every time.
QC inspection starts with checking of raw materials for compliance with specifications. The product is inspected at all stages of fabrication for quality of welding and dimensional tolerances. Surface preparation and coatings are inspected. All inspection records are retained on file for future reference.
We are committed to process adherence through process improvement plans. This includes allocating human resources and funds for Products Research and Development, who work to implement good practices and maintain high standards in every project.
Validation and Verification
Roles and responsibilities are clearly defined, reviews and audits are conducted regularly to identify non-conformance and verify compliance.
Control of Non-conformance
This involves identifying and recording non-conformance, performing detailed analysis and subsequent resolution of any non-conformance.
Corrective and Preventive Action
When internal Quality Audits result in non-conformance, corrective action is triggered through corrective and preventive action plans. The effectiveness of all such plans are closely monitored. Customer complaints are recorded and detailed analysis is carried out. Corrective action is implemented with a view towards continual improvement.